Privacy Policy

1. Who we are

Predict 7 is operated by: Wilmington Holdings Limited 7 Bell Yard London WC2A 2JR United Kingdom

In this Privacy Policy, "Predict 7", "we", "us" and "our" refer to Wilmington Holdings Limited.

This Policy applies to personal information collected through https://predictseven.com, your Predict 7 account, customer-support communications, prize claims and our official competition communications.

2. Information we collect

We may collect the following information:

• Account information: name or username, email address, telephone number, password or login information, account preferences and date of birth or age confirmation.
• Competition information: soccer predictions, Golden Goal predictions, points, rankings, Gameweek participation and leaderboard information.
• Eligibility and prize information: proof of age, identity, address, residence, telephone number, prize-claim documentation, payment details and responses to the required skill-testing question.
• Support information: messages, requests, complaints and correspondence you send to us.
• Technical information: IP address, approximate location derived from IP address, browser type, device information, operating system, cookies, Website activity, security information and error logs.
• Information from service providers: information from SMS-verification, identity-verification, fraud-prevention, hosting, analytics, payment or prize-fulfilment providers, where needed to operate Predict 7.

We do not knowingly collect personal information from anyone under 18 years old.

3. How we use information

We use personal information to:

• Create, maintain and secure your Predict 7 account.
• Verify your mobile number and prevent duplicate accounts.
• Record, score and display predictions, points, rankings and leaderboards.
• Administer Gameweeks, tie-breaks, promotions and prize eligibility.
• Confirm age, identity, Canadian or UK residence and compliance with the Contest Rules.
• Contact potential winners and administer the skill-testing question.
• Pay or deliver prizes and keep associated records.
• Respond to support requests and account enquiries.
• Detect, investigate and prevent fraud, cheating, multiple accounts, bots, abuse and security incidents.
• Improve Website performance, reliability and user experience.
• Send essential account, security, contest and prize communications.
• Send marketing communications only where permitted by law and, where required, with your consent.
• Meet legal, regulatory, tax, accounting, audit and recordkeeping obligations.
• Enforce our Contest Rules and protect our legal rights.

4. Our legal grounds

For Canadians, we collect, use and disclose personal information with meaningful consent where required, and only for identified and appropriate purposes. We may also process information where permitted or required by applicable law.

You can withdraw consent for non-essential processing at any time. This will not affect processing that occurred before withdrawal. Certain information is necessary to operate your account, verify a prize claim or meet legal obligations; if you do not provide it, we may be unable to provide the relevant service or award a prize.

5. When we share information

We do not sell, rent or trade personal information.

We may share information only where necessary with:

• Website hosting, cloud, security and technology providers.
• SMS, email, customer-support and communications providers.
• Identity, age, residence and fraud-verification providers.
• Analytics and cookie-management providers, subject to consent where required.
• Payment, banking or prize-fulfilment providers, where required to award a prize.
• Professional advisers, such as legal, accounting, audit and insurance advisers.
• Government bodies, regulators, law-enforcement agencies or courts where required by law or necessary to protect rights, safety, security or the integrity of Predict 7.
• A buyer or successor if there is a merger, acquisition, restructuring or sale of business assets, subject to appropriate safeguards.

6. International transfers

We operate from the United Kingdom. Your information may be processed in the UK, Canada or another country where our service providers operate.

When personal information is transferred outside the UK or Canada, we take reasonable steps to ensure it is protected appropriately, including contractual, organisational and technical safeguards where required by law.

7. Retention and security

We retain personal information only for as long as reasonably necessary to operate Predict 7, administer the competition, award prizes, prevent fraud, resolve disputes and meet legal, tax, accounting and regulatory obligations.

We use reasonable technical and organisational measures to protect personal information, including access controls, secure systems and restricted access to information. However, no online system is completely secure, and you should keep your password and account access details confidential.

8. Your rights

Depending on where you live, you may have rights to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of information in certain circumstances.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing.
• Opt out of marketing communications.
• Change your cookie preferences.
• Complain to the relevant privacy regulator.

To exercise your rights, email support@predictseven.com. We may ask you to verify your identity before responding.

Canadian users may raise concerns with the Office of the Privacy Commissioner of Canada or an applicable provincial privacy regulator.

9. Children and third parties

Predict 7 is available only to people aged 18 or over (19+ in Ontario). If we discover that an underage person has created an account, we may close the account and delete the information where appropriate.

The Website may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing information to them.

10. Changes and contact

We may update this Privacy Policy from time to time. The latest version will be posted on the Website with an updated "Last updated" date. Where changes are material, we will take reasonable steps to notify you and obtain renewed consent where required.

For questions, privacy requests or complaints, contact support@predictseven.com

Postal address: Wilmington Holdings Limited 7 Bell Yard London WC2A 2JR United Kingdom